Privacy Policy

The Privacy Policy provided by Xlabs Dijital Hizmetler Anonim Şirketi ("We," "Our," "Us" or "Flexy") is based on Our respect for the privacy of You, as Our visitors or users ("Users," "You," or "Your"). We are committed to the responsible handling and protection of Your personal information.

This Privacy Policy governs the manner in which We collect, use, maintain, and disclose information collected from Users of the Flexy mobile application ("Flexy App") and such Users' online interactions through the Services. This Privacy Policy does not apply to any third-party websites or social media platforms, which may provide information or offer products and services that Flexy makes available through the Services. To understand how any third party (including Apple) treats your information, you should contact such a third party or read its privacy policy and any other applicable terms.

By downloading and/or using the Flexy App, or accessing or using Our Services, You agree to be subject to this Privacy Policy, as well as Our Terms of Use.

The term "Services" collectively refers to Our content and features as provided through the Flexy App and any other online platforms associated with Flexy.

Please read this entire Privacy Policy BEFORE using any of Our Services. Do not use any of Our Services if you are unwilling OR INELIGIBLE to accept the terms and conditions of this Privacy Policy.

You may access or use Our Services ONLY IF You are 13 years of age or older or any higher minimum age under applicable laws in the jurisdiction in which you reside, and ONLY IN compliance with Our Terms of Use.

HOW YOU ARE SUBJECT TO THIS PRIVACY POLICY By using Our Services, submitting information to Us, or purchasing any of Our services, You consent to being governed by this Privacy Policy, and You consent to the collection, storage, use, and disclosure of such information in accordance with this Privacy Policy.

PERSONAL Information We collect We consider "Personal Information" to be information that identifies an individual (like an IP address or device ID). Flexy collects, uses, and stores Your Personal Information when you download and use the Flexy App, interact with features (e.g., tracking your stretch session history), request customer support, or otherwise communicate with Us.

We may collect from You:

• Device information (e.g., type, OS version, unique identifiers)
• IP address
• Anonymous usage data (e.g., which stretches you complete, duration of use)

You do not need to create an account or provide an email address or name to use the Flexy App.

Usage Data Usage Data or information generated through Your use of the Flexy App may include activities such as exercises You selected, session duration, or general interaction data with the App. This information is collected to help provide a better user experience and may be used internally for analytics and performance improvement.

Third-Party Sources We do not collect personal information from social media networks or other third-party sources. We do not integrate or sync with Apple Health or any similar third-party wellness or health tracking services.

PURCHASES AND PAYMENT PROCESSORS Flexy uses Apple’s App Store in-app purchases to manage subscriptions and payments. We do not collect or process credit or debit card data. Apple is responsible for managing your payment data. Please review Apple’s privacy policy and terms for more information about their practices.

HOW We use or share Your Personal Information We and Our third-party service providers (contractors and consultants We directly hire to help Us operate Our App) may use Your information to:

• Operate and improve the Flexy App and Services
• Track Your interaction and activity within the App for analytical and support purposes
• Respond to customer support requests
• Send administrative information such as technical notices or security alerts

We do not sell Your Personal Information. We may disclose information as necessary to comply with applicable law or in response to legal processes.

Other Information We Collect and Use We may collect information that does not identify You personally ("Other Information"), such as browser type, device model, language preferences, and interaction data. We may use cookies or similar technologies for analytics purposes, crash reporting, or session tracking.

Analytics Tools We may use third-party analytics tools (e.g., Google Analytics, Amplitude) to help Us understand how Users interact with the App and improve our Services. These tools may collect anonymized usage data such as session duration, most used features, and crash reports.

DATA STORAGE AND SECURITY We retain Your data for as long as necessary to operate and maintain the App. We use reasonable administrative, technical, and physical safeguards to protect against unauthorized access, loss, or misuse of Your information. However, no method of data transmission or storage is 100% secure.

YOUR RIGHTS Depending on where You reside, You may have rights to access, delete, or correct your personal data. To make such a request, please contact Us at: hello@getflexy.co

CHILDREN UNDER 13 Our Services are intended for users ages 13 and older. We do not knowingly collect personal information from children under 13 years old. If You believe that We have collected personal information from a child under 13, please contact Us so that We can delete the information.

IMPORTANT DISCLAIMERS The Flexy App and Our Services may include features and content that promote physical activity and wellness. These are for informational purposes only and are not intended as medical advice or services, or for diagnostic or treatment purposes. You are responsible for considering the risks involved and consulting with your medical professional before engaging in any physical activity. Never disregard professional medical advice or delay in seeking it because of something you have viewed in the Flexy App or through Our Services.

Flexy does not collect or store any data that would be considered Protected Health Information (PHI) under the U.S. Health Insurance Portability and Accountability Act (HIPAA). Our Services are not subject to HIPAA regulations. You acknowledge and agree that you will not use Flexy for any medical data storage or purposes.

You understand and agree that you use Flexy at your own risk. Xlabs Dijital Hizmetler Anonim Şirketi and its affiliates are not responsible for any injuries or health issues that may result from the use of the App.

CHANGES TO THIS PRIVACY POLICY We may change this Privacy Policy at any time. Any changes will be posted within the Flexy App and/or Our website. Your continued use of the Services following any changes indicates Your acceptance of the revised Privacy Policy.

CONTACT US If You have any questions about this Privacy Policy, please contact Us at: